Microsoft Error 1722 Windows Installer

  1. Microsoft Error 1722 Windows Installer Free
  2. Windows Installer 1722

How To Fix Windows Installer Error 1722. In this video I'm going to show you how to fix There is a problem with this windows installer package. A program run. Mar 20, 2016  'Error 1722: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Note This tool will not affect the software activation state for Microsoft Windows 7 or for Windows Vista. Microsoft Windows Server 2016 PROBLEM SCENARIO DESCRIPTION In this scenario, we are attempting to execute an installation of the Service and Portal on a Windows Server 2016 machine and it is failing. Start the Windows Installer Service. Check that the Windows Installer service is running by pressing the Win key + R hotkey and entering ‘services.msc’ in Run’s text box. That will open the window shown directly below when you press the OK button.

This is a type of Windows Installer error. Developed by Microsoft, Windows Installer is a software component used for the installation, maintenance and removal of software on Windows system.

This is basically an .MSI file that contains explicit instructions about installing and removing specific applications that are supported by this file for example JAVA and ArcGIS.

The error 1722 occurs when there is a problem with Windows Installer package. And because of this the program supported by Windows Installer Package fails to set-up and install.

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This error message is displayed in the following format:

“Error 1722. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.”

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You may encounter error 1722 due to multiple reasons such as:

  • Windows Installer Package corruption
  • Improper Windows Installer Package installation
  • Windows Script Hosting permission issues
  • Viral Infection

It is advisable to fix error 1722 to ensure the application supported by Windows Installer Package that you are trying to set-up on your PC, installs successfully.

To resolve Windows Installer Package error 1722 on your PC, try the methods given below:

Method 1

Sometimes the error 1722 may pop up if the Windows Installer Package is not installed properly. In such an event, it is advisable to uninstall Windows Installer Package and then reinstall it.

To do so, click on start, then control panel, program and features and then choose the Add/Remove Program option to uninstall the Windows Installer Package on your system.

Once it is removed, click OK to save changes. Then reboot your PC. Now download Installer package and reinstall. After the installation is complete, now try installing the application supported by Installer package you wished to install.

However, first it is suggested that you remove any traces of the failed application first. For example if you previously received the error while installing Java, then remove all traces of failed Java installation.

Method 2

Alternative method is to change Window Script Hosting settings. To do this, go to the start menu, open Run and then type ‘Regedit’ in the command line and then press OK to continue. Check for either or both of the following registry keys

HKEY_CURRENT_USERSoftwareMicrosoftWindows Script HostSettingsEnabled

HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettingsEnabled

If either of these has a DWORD value of ‘0’, then scripting is disabled. Change the values to ‘1’ this will enable scripting and resolve the issue.

Method 3

There can be two reasons for Windows Installer Package corruption, viruses or registry overloaded with bad entries and obsolete files.

If the error is triggered by viruses, then run an antivirus program to remove viruses and restore your PC. However, if the error is related to registry issues, then download Total System Care.

This is an easy to use PC Fixer with a powerful registry cleaner. The registry cleaner wipes out all the obsolete files cluttering the registry and repairs the damaged and the corrupt important files thereby repairing all errors including error 1722 on your system.

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For further information you may be interested in these similar issues:

PRODUCTS INVOLVED

Installer
  • Microsoft Identity Manager 2016 Service Pack 1 (4.4.1302.0)
    • Service and Portal Installation
  • Microsoft Windows Server 2016

PROBLEM SCENARIO DESCRIPTION

  • In this scenario, we are attempting to execute an installation of the Service and Portal on a Windows Server 2016 machine and it is failing.
NOTEIt is always recommended to troubleshoot an installation failure, to obtain a Windows Installer Verbose Log.

How to get a windows installer verbose log?

  1. Open an administrative command prompt and navigate to the installation media
  2. Execute the following command-line:
    msiexec /iI”Service and Portal.msi” /l*v myinstalllog.txt

Documentation (Knowledge Base Article): https://support.microsoft.com/en-us/help/223300/how-to-enable-windows-installer-logging

Review a windows installer verbose log

  1. Search for the keywords “Return Value 3” (without the quotes)
  2. Normally, you will find the error message and the install action that is failing right above the Return Value 3. Sometimes, you may have to scroll up a bit.

WINDOWS INSTALLER ERROR MESSAGE

MSI (s) (C4:48) [12:05:12:740]: Executing op: ActionStart(Name=InstallCerts,)

Action 12:05:12: InstallCerts.

MSI (s) (C4:48) [12:05:12:740]: Executing op: CustomActionSchedule(Action=InstallCerts,ActionType=11266,Source=BinaryData,Target=**********,)

CustomAction InstallCerts returned actual error code 5 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (C4:48) [12:05:12:990]: Note: 1: 1722 2: InstallCerts 3: C:WindowsInstallerMSIC26E.tmp 4: **********

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallCerts, location: C:WindowsInstallerMSIC26E.tmp, command: **********

MSI (s) (C4:48) [12:07:57:707]: Product: Microsoft Identity Manager Service and Portal — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallCerts, location: C:WindowsInstallerMSIC26E.tmp, command: **********

KEYWORDS IN WINDOWS INSTALLER ERROR MESSAGE

Failing on Windows Installer Custom Action InstallCert

CustomAction InstallCerts returned actual error code 5

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PROCESS MONITOR LOG

Windows
  • Review the properties of one of the Access Denied lines and you will find on the Process Tab the account that is executing the action. In this case, it is the NT AUTHORITYSYSTEM account.
  • While one of those lines is highlighted, from the Event Menu, select Jump To (or Press CTRL+J) and it will take you to the location in question.

CAUSE

  • We reviewed the folder permissions for the MachineKeys folder under %programdata%MicrosoftCryptoRSA and found that it contained the NETWORK SERVICE account.
NOTEIt is recommended that you keep the default permissions on this folder, as changing it may cause problems when attempting to add Private Keys.
Default Permissions for the Machine Keys folders: https://support.microsoft.com/en-us/help/278381/default-permissions-for-the-machinekeys-folders

Microsoft Error 1722 Windows Installer Free

RESOLUTION

  • Removed the NETWORK SERVICE account from the Security Tab of the %programdata%MicrosoftCryptoRSAMachineKeys folder.

ADDITIONAL INFORMATION

Other installation Support Blogs

Windows Installer 1722

  • Support-Tip: (INSTALLATION): Installation Companion – Accounts: https://blogs.technet.microsoft.com/iamsupport/2018/05/09/support-tip-installation-installation-companion-accounts-reference/
  • Support-Info: (INSTALLATION): Troubleshooting MIM Service/Portal Install/Upgrade IsSharePointAdminServiceRunning Error: https://blogs.technet.microsoft.com/iamsupport/2018/04/26/support-info-installation-troubleshooting-mim-serviceportal-installupgrade-issharepointadminservicerunning-error/
  • Support-Info: (INSTALLATION): Sync Engine fails to uninstall: Microsoft Identity Manager Synchronization Service was not successfully installed: https://blogs.technet.microsoft.com/iamsupport/2018/04/25/support-info-installation-sync-engine-fails-uninstall-microsoft-identity-manager-synchronization-service-was-not-successfully-installed/