1. I've up graded to Windows 10 (64-bit) now the scanner on my HP Color LaserJet CM1015 MFP won't work. I installed the HP Universal Print Drivers but apparently there are no scanner drivers included.
2. HP Color LaserJet CM1015 – Laserjet CM1017 mfp series driver download & software supported (Windows & MAC OS) Windows 2000, Windows XP and Mac OS X 10.3. X, supported printer drivers/emulations, PCL 5, PCL 6 and PostScript 3.

1. Hp Color Laserjet Cm1015 Scanner Driver Windows 10
2. Hp Cm1015 Scanner Driver Windows 7

I bought my HP Color Laserjet CM1015 MFP about 5 years ago. It worked flawlessly on Windows Vista (unsure of 32/64-bit). This worked well on Windows 7 64-bit on two different machines (I upgraded to a new machine about six months ago).

I bought my HP Color Laserjet CM1015 MFP about 5 years ago. It worked flawlessly on Windows Vista (unsure of 32/64-bit). This worked well on Windows 7 64-bit on two different machines (I upgraded to a new machine about six months ago). Just about two months ago it started to have problems with not being discoverable always. This was after HP Software Update program downloading an upgrade.

I have uninstalled the driver and try to reinstall from the original CD. Installation process itself fails. Using the Program Compatibility Troubleshooter moved it further along but did not finish.

Installing with the full software solution on this page completed successfully a few times. Unfortunately, there was no support for scanning. Worse yet, I lost the ability to print in color.

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The amount of time I spent on this is ridiculous:-( I have an expensive, top notch hardware printer/scanner/copier. I hate to throw it away for lack of drivers. I welcome any workarounds (such as print servers or anything else that can revive color printing).

4 Answers

HP have not done a good job at making their vista driver installer work well in Windows 7/8.But the actual drivers work fine. Install them as follows.

• Download and unzip the 400MB full software for Windows Vista (yes, choose the Vista option even though you have windows 7/8)

If you just want to install the scan/print drivers alone without all HP's tools, I recommend icopy scan software: http://icopy.sourceforge.net/

• Plug the printer into your USB port
• Wait for windows to detect and try to install the drivers. Printer drivers may work but scan drivers will fail
• Press windows key and type 'device manager' into the search. Press enter.
• right-click the HP scan devices that show problems and select 'Update Driver Software'
• select 'Browse my computer for driver software'
• enter the path to the folder you unzipped above
• done. You have scan capability!

If your really want the HP Toolbox installed and any other software as well as the drivers:

• you will have to go through the the hp instructions already linked by someone else.
• which is basically to set all the .exe files in the archive root to run in vista compatibility mode and run setup.exe
• But for me it always hangs when asking you to plug in the USB device.It may be that you can get past that by telling 'network' when it asks you if your device is accessed via the network or USB. But I haven't tried it.

HP has Windows 7 64 bit drivers posted. HP US CM1015 That may help with printing. The app that manages scanning may need to come from the original install and may or may not work with Win 7 64bit.

You may also want to see if the print processor you are using now is somehow not correct and only allowing mono printing. It is in Printer properties -Advanced-Print Processor. There may be several and you might try plain WinPrint select RAW as the data type. Have seen some HP Print Processors mess things up.

Worse yet, I lost the ability to print in color

Loading the postscript driver version yields color on the CM1015.

First, download the “Full software Solution” package and then follow the installation instructions on HP's site.

These instructions are good, except you need to modify six, not four application files! It won't install unless you also modify CM1017eGSG.exe and hpbvspst.exe.

Good luck!

Not the answer you're looking for? Browse other questions tagged windows-7hp-laserjetmulti-function-printer or ask your own question.

After you upgrade your computer to Windows 10, if your HP Scanner Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Scanner driver is not compatible with the newer version of Windows.

Hp Color Laserjet Cm1015 Scanner Driver Windows 10

How to Update Device Drivers

Hp Cm1015 Scanner Driver Windows 7

There are two ways to update drivers.

Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.

OR

Option 2: Update drivers manually - Find the correct driver for your Scanner and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.

Option 1: Update drivers automatically

The Driver Update Utility for HP devices is intelligent software which automatically recognizes your computer’s operating system and Scanner model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.

You can scan for driver updates automatically with the FREE version of the Driver Update Utility for HP, and complete all necessary driver updates using the premium version.

Tech Tip: The Driver Update Utility for HP will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.

1. Download the Driver Update Utility for HP.

2. Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
   

3. Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

Option 2: Update drivers manually

To find the latest driver, including Windows 10 drivers, choose from our list of most popular HP Scanner downloads or search our driver archive for the driver that fits your specific Scanner model and your PC’s operating system.

If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.

Tech Tip: If you are having trouble finding the right driver update, use the HP Scanner Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.

After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.

How to Install Drivers

After you have found the right driver, follow these simple instructions to install it.

1. Power off your device.
2. Disconnect the device from your computer.
3. Reconnect the device and power it on.
4. Double click the driver download to extract it.
5. If a language option is given, select your language.
6. Follow the directions on the installation program screen.
7. Reboot your computer.